CRM Tester

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CRM Tester

  • Requirement No:
  • Date:12-04-2021
  • Job Title:CRM Tester
  • Location:Mumbai

Experience-6 plus years

Job Description:-

  • He should have experience working with CRM projects and CRM platforms like MS Dynamics, Salesforce, CRMNext, etc.
  • He should also be familiar with CRM and Call Center CTI integration
  • Broadly, he should have the capability to understand any given application, its integration and design/execute test cases that should cover aspect of the application
  • He should work closely with the Project Manager during requirement gathering to understand the requirements and document them, if necessary.
  • He will work closely with all the stakeholders for UAT sign-off. He should be capable of generating testing reports and presenting to them wherever/whenever required.
  • He should also work closely with the implementation partner to explain and resolve the observations.
  • He will also play critical role in post-production monitoring and escalation.

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